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Returning Line Items

7 ways to return a line item​

  • Via the Return 1 or Return All buttons on each line item. A line item with only one item out shows a single Return button.
  • Via the Return Item box on the order's Return Line Items tab: type a SKU, title or bin location, scan a barcode, QR code or RFID tag, tap Scan QR Code to use your camera, or click the camera icon to find the item from a photo. See Scanning.
  • Via selecting one or more line items and then clicking the Return Selected button. You'll be asked for the Actual Return Date. If it's after the order's return date, Propcart offers to create an extension for those line items.
  • Via selecting one or more line items and then clicking the Bulk Actions button, selecting "Edit Selected Line Items", and then setting the Status to "Returned" in the modal.
  • Via opening a line item and changing the Status to "Returned"
  • Via opening the line item, clicking the Menu button and selecting "Return (Today)". This option only shows on Rented Out line items.
  • Via setting the order's Status to "Returned" (the sledgehammer option). Propcart won't allow this while the order's pickup date is later than today.

Line items you've moved onto an extension show an Extended badge on the original order and have no return buttons there. Propcart returns them for you overnight once their return date has passed.